The ultimate hotel app
TRANSFORM YOUR GUEST ENGAGEMENT
BOOST YOUR SALES WITH NEW ENGAGING WAYS TO OFFER YOUR SERVICES
BOOST LOYALTY WITH EASY ACCESS TO YOUR REWARDS AND DEALS
MANAGE YOUR OWN BOOKING EXPERIENCE
PAY ONLY A FRICTION OF THE DEVELOPMENT AND MAINTENANCE COSTS WITH A SUBSCRIPTION MODEL
Hotel services that business travelers would like to use if made available via mobile apps
(% of respondents)
Guest engagement is transforming, and your hotel needs to adapt
Surging time spent on mobile devices and increasing expectations by the guests for digital interactions suggest that the hotels that engage with their guests on their mobile apps can make significant improvements in their guest experience and satisfaction.
With a brand new way to engage with your guests on mobile devices, you can offer much more. Hence, you need a mobile app that your guests will actually like to, and even love to use.
Check-in/out on mobile
Save your guests time by offering express check-in and check-out on your mobile app and increase your guest satisfaction.
Mark Vondrasek, Starwood's global head of loyalty program and digital initiatives: "Guests want mobile check-in/out because it makes their lives simpler. The ability to go right to your room, gives them back time."
Let your guests enjoy using a mobile key or in other words a keyless experience so that they don't have to carry and take care of a tangible key anymore.
Hotel chains that started implementing mobile keys:
Starwood's CEO Frits van Paasschen: "Digital keys will become the new standard for how people will want to enter a room."
A new way to offer room and hotel services
Guests can enjoy a brand new in-app experience to:
Order food & drinks
Request cleaning services
Request luggage assistance
Request wake up calls
Contact reception / concierge
See all the details of hotel facilities
See special hotel deals, either for an extension, an upgrade, or for the restaurants or the SPA
See the floor plan
Rate & review their stay
When integrated with the hotel’s booking system, guest requests can be managed with forms, making it possible for hotel staff to get requests automatically and have charges applied directly to the guest account.
Boost loyalty with rewards and deals
Let your guests reach your rewards easily and enable them to;
Follow up their rewards status on a simple dashboard
Use points when booking
See the details of their previous stays on the app
Get notified for special campaigns with reward points
Many people opt for travel booking apps because of deals, however, your hotel can get a slice of the action by offering exclusive deals to your members within your app, sending out push notifications and then making it easier for them to benefit booking rooms or services directly from your own booking system.
AND MANY MORE FEATURES TO OFFER YOUR SERVICES IN MUCH MORE ENGAGING WAYS,
IN AN AFFORDABLE WAY